Shipping policy
Most orders are delivered within 7–12 business days after they are shipped. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package.
Shipping Protection
We offer optional shipping protection at checkout for added peace of mind.
If you purchase shipping protection, your order may be covered if your package is lost, stolen, or damaged while in transit. If you experience an issue with a protected shipment, contact our support team with your order information so we can help review the situation and determine the appropriate next steps.
Please make sure your shipping address is entered correctly before completing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your property, with household members, neighbors, and the carrier. If you purchased shipping protection and the package still cannot be located, contact us for assistance.
For any shipping questions, please contact our customer support team.